Guarantee From Us

Order With Confidence
We know ordering a custom painting is a meaningful decision.
That’s why we make sure you feel completely comfortable before anything is shipped.

You Approve Before We Ship
You will receive a preview of your painting before it is sent out.
Nothing is shipped until you are happy with the final result. 

If you would like changes, we refine it for you.

Unlimited Revisions
During the preview stage, we offer unlimited revisions.
We keep adjusting the artwork until it feels right to you.

Your satisfaction always comes first.

Hand-Painted, Made to Order
Each painting is custom hand painted based on your photo.
Because it is created specifically for you, once the final preview is approved and the painting process begins, cancellations are no longer possible.

But rest assured, you will see and approve everything before that stage.

Safe Delivery Guarantee
If your artwork is lost or damaged during shipping,
we will remake or replace it at no additional cost.

Delivery Timeline
From photo submission to final delivery, the full process typically takes 2 to 3 weeks.

For special occasions and holiday gifts, we recommend placing your order at least 3 weeks in advance to ensure timely delivery.

If you have a specific date in mind, feel free to let us know.
We’ll confirm the timeline with you before starting.